All Systems Operational
Uptime over the past 90 days. View historical uptime.
Norce Merchant Center [Storm] ? Operational
90 days ago
99.96 % uptime
Today
Storm API ? Operational
90 days ago
99.98 % uptime
Today
Storm Connect ? Operational
Storm Query ? Operational
Storm Event ? Operational
Storm Internals ? Operational
Storm Imageserver ? Operational
Storm Stage ? Operational
Storm Export Feeds ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Storm API Response times
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Storm Admin
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Storm API Uptime
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Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024
Failover tests - Production database
Completed - The scheduled maintenance has been completed.
Nov 19, 23:45 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 23:00 CET
Scheduled - In collaboration with our infrastructure partner Iver, we will be conducting failover tests on our Production database tonight. The tests will take place between 23:00 and 23:45. While we don’t anticipate any major impact or downtime, you may experience brief and intermittent connection issues during this time.

These tests are an important part of our preparations for Black Week and Black Friday, ensuring our systems are ready to handle the increased traffic. By validating our redundancy and recovery processes, we aim to deliver a seamless and high level of performance, even during the busiest times of the year.

We appreciate your patience and understanding, as we work to maintain the highest level of performance.
Nov 19, 16:28 CET
Nov 18, 2024
Admin Interface Issues in Storm Iver
Resolved - The issues affecting the Storm Commerce Admin have been fully resolved, and the system is operating as expected.

We appreciate your patience and understanding throughout this incident.
Nov 18, 18:05 CET
Monitoring - We have identified and implemented a solution to the issues affecting the Storm Commerce Admin. The system is now stable, and we are closely monitoring performance to ensure everything operates smoothly.

Thank you for your patience, and we apologize for any inconvenience caused.
Nov 18, 14:35 CET
Investigating - We are currently experiencing issues with the Storm Commerce Admin. Our team is actively investigating the cause and working to resolve it as quickly as possible.

We apologize for the inconvenience and appreciate your patience. Further updates will be provided as soon as we have more information.
Nov 18, 14:06 CET
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Storm Iver unavailable
Resolved - The problem was caused by a network configuration change at our operating services provider. The configuration was reverted and services came back. It caused a downtime of ca 8 minutes.
Nov 14, 12:02 CET
Monitoring - Storm Iver available again, we continue to investigate, the problem is related to networking at our service provider.
Nov 14, 11:50 CET
Investigating - We are currently investigating this issue.
Nov 14, 11:44 CET
Nov 13, 2024
Disturbances in Storm Api (Iver)
Resolved - This incident has been resolved.
Nov 13, 11:44 CET
Monitoring - Problems with the database. I will monitor the issue.
Nov 13, 10:53 CET
Investigating - We are experiencing disturbances in Storm API on the IVER production environment.


We are investigating the issue.
Nov 13, 10:48 CET
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Scheduled maintenance continuation
Update - The maintenance have been completed and all services are operational again.

Storm Iver is now fully migrated to a more modern data center in preparation for peak season.
Nov 7, 01:05 CET
Completed - The scheduled maintenance has been completed.
Nov 7, 01:03 CET
Verifying - The maintenance work that should affect our services is now completed and we're transitioning to verification of services.
Nov 7, 00:50 CET
Update - Scheduled maintenance is still in progress. StormConnect is currently disabled while we migrate job history.
Nov 7, 00:33 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 00:32 CET
Scheduled - We will undergo maintenance to move the final resources to the new Iver data center. During this timeframe, the following services will be unavailable for up to 10 minutes:
- Norce Merchant Center [Storm]
- Order listings/endpoints in StormAPI
- PSP Callbacks
- StormConnect

Additionally, intermittent failure may occur in StormApi during the same timeframe.
Nov 7, 00:32 CET
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 7, 00:30 CET
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 7, 00:14 CET
Update - We will unfortunately need to stop the StormConnect Service for a short time.
Nov 7, 00:14 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 23:30 CET
Scheduled - We will undergo maintenance to move the final resources to the new Iver data center. During this timeframe, the following services will be unavailable for up to 10 minutes:
- Norce Merchant Center [Storm]
- Order listings/endpoints in StormAPI
- PSP Callbacks

Additionally, intermittent failure may occur in StormApi during the same timeframe.
Oct 31, 14:03 CET
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