All Systems Operational
Norce Merchant Center [Storm] ? Operational
90 days ago
99.99 % uptime
Today
Storm API ? Operational
90 days ago
99.85 % uptime
Today
Storm Connect ? Operational
Storm Query ? Operational
Storm Event ? Operational
Storm Internals ? Operational
Storm Imageserver ? Operational
Storm Stage ? Operational
Storm Export Feeds ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will undergo database upgrade and relocation of Storm LAB environment. Services will be unavailable during parts of the migration and there might be disturbances of the LAB services throughout the time period.
Posted on Mar 13, 2024 - 10:53 CET
Storm API Response times
Fetching
Storm Admin
Fetching
Storm API Uptime
Fetching
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024
Resolved - The problem have been resolved, one of the nodes running StormApi started "misbehaving" and returned very long response times and timeouts. Since most of the requests were directed to the other nodes the problem wasn't caught early enough in our monitoring. The development team are investigating the cause of the bad behaviour and the monitoring setup have been updated to capture problems like this.
Mar 18, 11:30 CET
Monitoring - A fix have been implemented and StormApi is returning to normal. We continue to monitor closely.
Mar 18, 08:52 CET
Investigating - We're experiencing problems with StormApi on Azure. We're investigating.
Mar 18, 08:29 CET
Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024
Resolved - The changes rolled out on Friday have been successful during the weekend and solved the HTTP 502/504 problem. Additionally, certain slow-running jobs are now completing significantly faster. However, we continue to work and improve on Connect.
Mar 11, 09:35 CET
Monitoring - The change we rolled out have resolved the immediate problem, we continue to monitor the status of connect.
Mar 9, 08:39 CET
Investigating - We've been experiencing issues with Storm Connect on Azure, where requests fails with HTTP 502 or HTTP 504 intermittently, jobs are also failing in a higher degree than normal. We are working on the problem and are implementing a change to mitigate the immediate problems.
Mar 8, 15:52 CET
Mar 10, 2024

No incidents reported.

Mar 9, 2024
Mar 8, 2024
Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024
Resolved - The problem was caused by a resource management issue where the service consumes too much resources (caused by high load). We increased resources for the service and the development team are investigating if changes have to to be implemented to manage resources better.
Mar 5, 17:09 CET
Monitoring - The problem have been resolved.
Mar 5, 17:06 CET
Investigating - We're currently investigating.
Mar 5, 16:56 CET