All Systems Operational
Norce Merchant Center [Storm] ? Operational
90 days ago
99.97 % uptime
Today
Storm API ? Operational
90 days ago
99.98 % uptime
Today
Storm Connect ? Operational
Storm Query ? Operational
Storm Event ? Operational
Storm Internals ? Operational
Storm Imageserver ? Operational
Storm Stage ? Operational
Storm Export Feeds ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance Nov 6, 2024 23:30 - Nov 7, 2024 00:30 CET
We will undergo maintenance to move the final resources to the new Iver data center. During this timeframe, the following services will be unavailable for up to 10 minutes:
- Norce Merchant Center [Storm]
- Order listings/endpoints in StormAPI
- PSP Callbacks

Additionally, intermittent failure may occur in StormApi during the same timeframe.

Posted on Oct 31, 2024 - 14:03 CET
Storm API Response times
Fetching
Storm Admin
Fetching
Storm API Uptime
Fetching
Past Incidents
Nov 4, 2024

No incidents reported today.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024
Resolved - This incident have been resolved and imports are working correctly.
The root cause have been identified and actions have been taken to prevent this incident from happening again.

Total downtime for imports was ca 03:30-09:56.

Oct 31, 09:19 CET
Identified - We have an issue with imports to Storm (from Connect and Admin) on Azure environment since 03:30 this morning.
Oct 31, 08:58 CET
Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024
Completed - The maintenance is successfully completed and Storm Iver environment is ready for peak season. The work was completed in shorter time than expected and the downtime was limited to the period between 00:08-00:16 CET. All services with traffic is online and running normally. The Legacy service Connect 3.0 is still affected though but will be recovered in the morning.

If you're experiencing problems, please contact support@norce.io immediately.

Oct 23, 01:16 CEST
Update - The majority of services are back online.
Oct 23, 00:27 CEST
Update - Scheduled maintenance is underway, Storm Services on Iver is currently down.
Oct 23, 00:11 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 00:00 CEST
Scheduled - To prepare for the peak season, Norce [Storm] will undergo database maintenance during the night between 2024-10-22 - 2024-10-23. This affects customers connecting to the older URL:s [api|connect|query].storm.io on the Iver environment.

Norce [Storm] services will be unavailable parts of or the whole period between 01:00 CET and 03:00 CET. During the period between 00:00-01:00 and 03:00-06:00 there might be minor disturbances or reduced performance.

We will communicate through this statuspage on progress and expected unavailability during the maintenance window.

Oct 7, 14:01 CEST
Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.