Services at storm.io unavailable due to certificate error

Incident Report for Storm Commerce

Resolved

The certificate for *.storm.io expired at 2020-02-15 13:00. Due to the human factor, the certificate for api.storm.io was not updated in time. The certificate was updated and the services at api.storm.io was available again at 13:49.

We apology for the downtime, and we are working on routines to automate certificate management and updates to prevent the impact of the human factor. We've also updated our monitoring routines to alert further in advance.

Please contact support@storm.io if you have further questions or still are experiencing problems!

Posted Feb 15, 2020 - 01:00 CET